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4c4 is clear about what data we collect when you open an account, make a deposit via Rocket or Upay, or contact our support team. Access to this platform and the protections described here depend on your local law and eligible regions.
When you register with 4c4, we collect the details you enter directly — your name, contact number, and the email address tied to your account. When you fund your account using Rocket or Upay, we record the transaction reference and the amount involved so your wallet stays accurate and disputes can be resolved quickly. We also collect device and session data: your browser type, screen size, and the pages you open during a session. This helps us keep the mobile experience consistent whether you return via a phone browser or a saved link. Cookies track your session state so you stay signed in across pages. We do not sell your personal data to third parties. Data shared with payment processors like Rocket and Upay is limited to what those rails require to complete a transaction. If local law in Bangladesh or your eligible region imposes additional obligations on how we handle your data, those obligations apply. We keep records only as long as your account is active or as required by applicable rules. You can request a summary of what we hold at any time through our published support routes.
This policy covers data you submit when creating or signing into your 4c4 account — login credentials, contact details and any identity information entered through the account form. It applies each time you open a session on mobile or browser.
Deposits and withdrawals processed through Rocket or Upay generate transaction records that fall inside this policy. We retain those records to maintain your account wallet history and to resolve any payment questions you raise with support.
Pages you browse on 4c4 — the lobby, game rooms, support articles — are tracked at a session level for performance and navigation improvement. No personally identifiable information is attached to general browsing data unless you are signed in.
Links or services outside the 4c4 domain operate under their own privacy terms. We are not responsible for data practices on third-party sites. Payment rails like Rocket and Upay have their own published policies that govern how they handle data on their end.
Your account data is not static. You have practical choices available to you, and we have built clear paths to act on them. Start by signing in and opening the account settings page — your registered contact number, email address and linked payment details are visible there. If something is wrong, you can correct it directly on that page or raise a request with support. For records we hold beyond what your account screen shows — such as historical transaction logs tied to Rocket or Upay deposits — you can request a copy by contacting us through the live chat or email route published on the site. We will respond using the contact address on your account. If you believe we are holding data that is inaccurate or that should no longer be retained, tell us specifically what you want corrected or removed and we will review it against applicable rules.
Sign in and open account settings to see the contact and payment details we hold. Transaction history tied to Rocket or Upay deposits is visible in your wallet section.
Edit your contact number or email directly in account settings. For corrections to identity or payment records, raise a request through the support route and state the specific change needed.
If you want to know exactly what data 4c4 holds on your account, contact us via the published live chat or email channel. Reference your registered account to speed up the review.
Our support team handles data-related requests through the same channels as account help. Use the route that is most accessible for you — live chat is available directly from the mobile interface.
Privacy questions about your account data should go through the routes published on the 4c4 site. We do not invent support hours or response commitments here — check the contact page for current availability.
Open the chat icon from any page on the 4c4 site, including on mobile. State that your question is about account data or this privacy policy so the team can route it correctly.
Send your data question to the email address published on the 4c4 contact page. Include your registered account details and describe the specific record or correction you are asking about.
The help section of your signed-in account lists the available contact routes and any guidance specific to data or privacy requests. Check there first before submitting a new request.
4c4 applies consistent data handling across account creation, payment processing and session activity. Cookies manage your login state so you do not have to re-enter credentials each time you return on the same device.
We use cookies to keep your session active and to remember your account state between visits on the same mobile browser. You can clear cookies through your browser settings, but doing so will end your current session and require a fresh login.
Access to your 4c4 account is protected by the credentials you set at registration. We do not share your login details. If you suspect unauthorised access, change your password immediately and contact support through the published live chat route.
We keep your account and transaction data — including Rocket and Upay deposit records — for as long as your account remains active or as required by applicable rules in your eligible region. Once the retention period ends, data is removed from active systems.
To request a change to data we hold, contact us via the email or live chat route on the site. Describe the record and the correction. We will confirm receipt and review against the applicable rules for your region.
These questions cover what we collect, how long we keep it, and what steps you can take regarding your account data on 4c4.
We collect the name, contact number and email address you enter at registration. When you make a deposit via Rocket or Upay, we also record the transaction reference and amount. Device and browser data is collected at session level to keep your mobile experience consistent.
We do not sell your personal data. Data is shared with payment processors like Rocket and Upay only to the extent needed to complete your transaction. Any third-party service linked from the site operates under its own privacy terms.
We retain account and transaction data for as long as your account is active or as required under the applicable rules for your eligible region. Once the retention period is met, data is removed from active systems. You can ask us about the specific period that applies to your account.
Yes. Sign in and check account settings for the data visible there. For records beyond the account screen — such as full transaction logs — contact us via the live chat or email route published on the site with your registered account details.
Contact details and linked payment information can be updated directly in account settings once you are signed in. For corrections to identity records or older transaction data, raise a request through our published support route and describe the specific correction you need.
This policy covers your use of the 4c4 platform wherever you access it, but actual availability and the legal obligations we hold depend on your local law and eligible region. If local rules in Bangladesh impose additional data protections, those apply alongside this policy.